NETWORK SUPPORT TECHNICIAN

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NETWORK SUPPORT TECHNICIAN
IT/Computers

LARA-TECH LIMITED, a fast paced private technology company, requires a full-time network support technician for servicing clients in the Ottawa area. This position requires an individual that projects an image of excellence, expertise and confidence. This individual must be self-motivated, well organized and focused.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Knowledge of Microsoft Server OS, 2003-2016, SBS, Datacentre
  • Proficient with Routers (Sonicwall, Cisco, Fortinet), NAS devices (Synology, QNAP), Wireless APs (Ubiquiti, Aruba)
  • Create and maintain backup plans (Symantec, Veeam, Cloud)
  • Perform onsite/remote service and support to clients
  • Setup and support desktops, laptops PC/MAC (Windows 7-10, OSX)
  • Mobile support for IPhone and Android
  • Proficient with AD – GPO  Management
  • Proficient with Office 365 deployment
  • Proficient with Azure
  • Knowledge of MS Office (Excel, Word, PowerPoint & Outlook)
  • Must have good communication skills and interpersonal skills
  • Must have strong analytical capability
  • Must be able to work independently

EDUCATION and EXPERIENCE:

  • 3 year college diploma, in Computer Science or equivalent
  • Minimum 7 years related experience

WORK TOOLS USED:

  • Valid Driver’s license and vehicle